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Refund & Cancellation Policy

Last updated: May 11, 2026

This policy explains the general refund and cancellation approach for Language Monk LLC. Final plan details are confirmed before payment so students understand what they are buying before they begin.

1. Free Call Before Payment

Language Monk starts with a free Spanish plan call or check-in whenever possible. The goal is to confirm the student’s level, goals, schedule, and best plan before any payment is made.

2. Lesson Length

All standard Language Monk lessons are 60 minutes unless a different arrangement is confirmed in writing.

3. Cancellations and Rescheduling

Because lessons reserve teacher time, students should request cancellations or rescheduling as early as possible. Specific cancellation windows and rescheduling rules are confirmed before payment or in the student’s onboarding information.

4. Missed Lessons

Missed lessons may not be refundable if the teacher reserved the time and the student did not attend or did not cancel within the agreed window. Language Monk may review unusual emergencies case by case.

5. Refunds

Because lessons involve teacher scheduling and reserved time, refund eligibility may depend on whether sessions have already been scheduled, delivered, missed, prepared, or reserved with a teacher. You will see the relevant cancellation and refund terms before paying. Unused sessions may be reviewed case by case according to the plan terms confirmed before payment.

6. Billing Questions

Students should contact Language Monk quickly if there is a billing issue, duplicate payment, scheduling problem, or concern about the service.

7. Contact

Questions about refunds or cancellations can be sent to languagemonk7@gmail.com.